Leaking right now? Shut the water off first.
Then call. These steps stop most damage while we're on the way.
Find the main shut-off. It's usually where the water line enters the house: by the water heater, in the crawlspace, or in a basement near the front wall.
Turn it clockwise until it stops. A lever valve turns a quarter so it sits across the pipe.
Open a faucet on the lowest floor to drain the pressure.
If water is near outlets or the panel, stay out of it and call us from somewhere dry.
What happens when you call
Day or night, the same three things.
A plumber answers
Not a call center. Someone who can tell a supply leak from a drain backup over the phone.
We stop the damage
We talk you through the shut-off while you're still on the line.
We text an arrival window
You get a time range by text, and a heads-up when we're ten minutes out.
What we fix
Every job is priced on site, in writing, before we start.
- Burst pipes
- Day or night
- Frozen, corroded or nail-punctured lines, cut out and replaced.
- Leaks & drains
- Same day
- Under-sink leaks, slow drains and backups, cleared and sealed.
- Water heaters
- Same or next day
- No hot water, leaking tank, pilot out. Repair or replace, tank or tankless.
- Sewer lines
- Scheduled
- Camera inspection first, so you see the problem before you pay to fix it.
Where we go
Inside the Perimeter and the suburbs just outside it.
- Atlanta
- Decatur
- Sandy Springs
- Marietta
- Smyrna
- Brookhaven
- Dunwoody
- East Point
- Tucker
- Chamblee
Before you call
Do you charge more at night?
Yes, there's an after-hours call-out fee, and we tell you the amount on the phone before anyone drives out.
Can you give a price over the phone?
For the call-out, yes. For the repair, we price it on site, in writing, before we start.
Is my water safe to drink after a repair?
We flush the line before we leave. If anything looks or smells off, call us back.
Not an emergency?
Leave three details and we'll call you during the day to book a time.